Pay.

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Payment processing (Transaction Gateway Units) ? Operational
90 days ago
100.0 % uptime
Today
Multicore Router: connect.pay.nl Operational
90 days ago
100.0 % uptime
Today
Multicore: achterelkebetaling.nl Operational
90 days ago
100.0 % uptime
Today
Multicore: payments.nl Operational
90 days ago
100.0 % uptime
Today
Single core: pay.nl (legacy) Operational
90 days ago
100.0 % uptime
Today
Configuration and operations (Global Management System) Operational
90 days ago
100.0 % uptime
Today
MY.pay.nl ? Operational
90 days ago
100.0 % uptime
Today
PAY.APP Operational
Transaction management ? Operational
Operational management ? Operational
Terminal management ? Operational
Registration and configuration ? Operational
Clearing and settlement Operational
90 days ago
100.0 % uptime
Today
Payment methods Operational
3DSecure for Strong Customer Authentication Operational
Alipay+ Operational
Alma Pay Operational
Apple Pay Operational
Bancontact Operational
Billink Operational
Blik Operational
Card not present (Debit- & Creditcards) ? Operational
Card present (Terminal payments) ? Operational
Creditcard (Visa Mastercard) Operational
Direct Debit (SEPA incasso) Operational
iDEAL Operational
EPS Uberweisung Operational
Giftcards ? Operational
Google Pay Operational
Instore Payments Operational
In3 Operational
iDIN Operational
Instant SEPA payments Operational
Klarna Operational
Maestro Operational
MobilePay Operational
Mondu Operational
Multibanco Operational
Pay by phone ? Operational
Przelewy24 Operational
Payconiq Operational
PayPal Operational
Paysafecard Operational
Riverty Operational
S(ICT) payouts and refunds Operational
Sofortbanking Operational
SprayPay Operational
Trustly Operational
Vipps Operational
WeChat Pay Operational
Support, communication and information Operational
Support Ticket Center Operational
Support phone (+31 88 88 666 22) Operational
Support chat Operational
24/7 Merchant Support Phone Operational
Support backup (+31 85 303 52 15) Operational
Boarding & Care (+31 88 88 666 47) Operational
Docs.pay.nl Operational
Developer Portal Operational
www.Pay.nl (frontpage) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 31, 2025

No incidents reported today.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025
External incident: Terminal issues
Resolved - This issue has been closed. If you still experience any problems with your terminal, please follow the steps described at https://docs.pay.nl/instorepayments?language=en#contact-tms
Oct 23, 08:54 CEST
Update - We are continuing to monitor for any further issues.
Oct 22, 13:50 CEST
Update - We are continuing to monitor for any further issues.
Oct 22, 13:45 CEST
Monitoring - CCV has resolved the issue. If you are still unable to process PIN transactions, please perform a "Contact TMS update" on your PIN terminal: https://docs.pay.nl/instorepayments?language=en#contact-tms
Oct 22, 11:17 CEST
Identified - CCV is currently working on a fix. As a temporary workaround, we recommend using our SoftPOS app (https://www.pay.nl/en/softpos) to continue processing payments.
Oct 22, 10:13 CEST
Update - CCV has confirmed the outage and is currently working on a solution. We’ll let you know as soon as an update is available.
Oct 22, 10:07 CEST
Investigating - At the moment, there are issues with processing PIN transactions for CCV terminals. The cause is currently being investigated.
Oct 22, 08:51 CEST
Oct 22, 2025
Planned Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Oct 22, 07:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 05:00 CEST
Scheduled - On Wednesday, October 22, 2025, we will carry out scheduled maintenance on our network infrastructure.

Maintenance window
Time: 05:00 – 07:00 (CEST)

No user impact is expected during this timeframe.
This update is part of our routine maintenance to ensure continued performance, stability, and security of our systems.

Our team will monitor all systems closely throughout the maintenance window.
Thank you for your understanding.
Oct 20, 17:03 CEST
Oct 21, 2025

No incidents reported.

Oct 20, 2025

No incidents reported.

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

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