Pay.
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Payment processing (Transaction Gateway Units) ? Operational
90 days ago
99.94 % uptime
Today
Maincore: pay.nl Operational
90 days ago
99.79 % uptime
Today
Fallback core: pay.nl Operational
90 days ago
100.0 % uptime
Today
Multicore: achterelkebetaling.nl Operational
90 days ago
100.0 % uptime
Today
Multicore: payments.nl Operational
90 days ago
100.0 % uptime
Today
Configuration & Operations (Global Management System) Operational
90 days ago
100.0 % uptime
Today
MY.pay.nl ? Operational
90 days ago
100.0 % uptime
Today
PAY.APP Operational
Transaction Management ? Operational
Operational Management ? Operational
Registration & Configuration ? Operational
Payments methods Operational
90 days ago
100.0 % uptime
Today
Riverty Operational
Apple Pay Operational
Bancontact Operational
Billink Operational
Creditclick Operational
Creditcard (Visa Mastercard) Operational
Card not present (Debit- & Creditcards) ? Operational
Card present (Terminal Payments) ? Operational
3DSecure for Strong Customer Authentication Operational
Direct Debit (Sepa incasso) Operational
Giftcards ? Operational
Giropay Operational
Google Pay Operational
iDEAL Operational
Instore Payments Operational
In3 Operational
Klarna Operational
Maestro Operational
Multibanco Operational
Pay by phone ? Operational
Przelewy24 Operational
Payconiq Operational
PayPal Operational
Paysafecard Operational
Sofort Banking Operational
SprayPay Operational
Trustly Operational
iDIN Operational
EPS Uberweisung Operational
90 days ago
100.0 % uptime
Today
Clearing & Settlement Operational
90 days ago
100.0 % uptime
Today
Support, Communication & Information Operational
Support Ticket Center Operational
Support phone (+31 88888 666 22) Operational
Support chat Operational
Boarding & Care (+31 88 88 666 47) Operational
Support backup (+31 85 303 52 15) Operational
Docs.pay.nl Operational
Developer Portal Operational
www.Pay.nl (frontpage) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
TLS 1.0 and 1.1 decommission. Jan 3, 2024 06:00-06:15 CET
From 3 Januari 2024 we do not support any outdated TLS versions anymore. Over the past several years, internet standards and regulatory bodies have deprecated or disallowed TLS versions 1.0 and 1.1, due to a variety of security issues. We have been tracking TLS protocol usage for several years and believe TLS 1.0 and TLS 1.1 usage data are low enough to act.

Merchants or Integration partners that still connect via TLS1.0 and TLS 1.1 will receive a final notification before 23 of November.

No downtime expected for parties that uses TLS1.2 or TLS1.3
Posted on Dec 05, 2023 - 08:24 CET
Past Incidents
Dec 6, 2023

No incidents reported today.

Dec 5, 2023
Incident Rabobank
Resolved - This incident has been resolved. The incident lasted from 09:39 to 12:55 CET
Dec 5, 13:30 CET
Monitoring - Conversion rates for iDEAL payments via the Rabobank seem to have recovered to normal levels since 12:55. We keep monitoring the results closely.
Dec 5, 13:20 CET
Investigating - From 09:39 we noticed a conversion drop on iDEAL payments via the Rabobank. For more information visit https://availability.ideal.nl/History?bank=Rabobank
Dec 5, 09:52 CET
TLS 1.0 and 1.1 decommission.
Postmortem - Read details
Dec 5, 08:23 CET
Completed - The scheduled maintenance has been completed.
Dec 5, 07:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 05:00 CET
Scheduled - From 3 Januari 2024 we do not support any outdated TLS versions anymore. Over the past several years, internet standards and regulatory bodies have deprecated or disallowed TLS versions 1.0 and 1.1, due to a variety of security issues. We have been tracking TLS protocol usage for several years and believe TLS 1.0 and TLS 1.1 usage data are low enough to act.

Merchants or Integration partners that still connect via TLS1.0 and TLS 1.1 will receive a final notification before 23 of November.

No downtime expected for parties that uses TLS1.2 or TLS1.3
Nov 20, 13:28 CET
Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023
Bancontact Outage
Resolved - This incident has been resolved.
Nov 29, 18:08 CET
Monitoring - We see a recovery of the flow since 17;46 to 50-%60% acceptance. Since 17:55 acceptance rate is on the standard level of > 90%
Nov 29, 18:07 CET
Identified - Bancontact has a global outage, we see low succesrate on processing. Bancontact confirmed that their vendor has some issues. Also the fallback routes are not working. Payconiq Belgium is working as alternative for this Payment Method.
Nov 29, 17:40 CET
Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

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