All Systems Operational

Payment processing (Transaction Gateway Units) Operational
Multicore Router: connect.pay.nl Operational
Multicore: achterelkebetaling.nl Operational
Multicore: payments.nl Operational
Single core: pay.nl (legacy) Operational
Configuration and operations (Global Management System) Operational
MY.pay.nl Operational
PAY.APP Operational
Transaction management Operational
Operational management Operational
Terminal management Operational
Registration and configuration Operational
Clearing and settlement Operational
Payment methods Operational
3DSecure for Strong Customer Authentication Operational
Alipay+ Operational
Alma Pay Operational
Apple Pay Operational
Bancontact Operational
Billink Operational
Bizum Operational
Blik Operational
Brite Operational
Card not present (Debit- & Creditcards) Operational
Card present (Terminal payments) Operational
Creditcard (Visa Mastercard) Operational
Direct Debit (SEPA incasso) Operational
iDEAL Operational
EPS Uberweisung Operational
Fashioncheque Operational
Giftcards Operational
Google Pay Operational
Instore Payments Operational
In3 Operational
iDIN Operational
Instant SEPA payments Operational
Klarna Operational
Klarna Pay in Full Operational
Maestro Operational
MB Way Operational
MobilePay Operational
Mondu Operational
Multibanco Operational
Pay by phone Operational
Przelewy24 Operational
Payconiq Operational
PayPal Operational
Paysafecard Operational
Riverty Operational
S(ICT) payouts and refunds Operational
Satispay Operational
Sofortbanking Operational
SprayPay Operational
Trustly Operational
Twint Operational
Vipps Operational
WeChat Pay Operational
WERO Operational
Support, communication and information Operational
Support Ticket Center Operational
Support phone (+31 88 88 666 22) Operational
Support chat Operational
24/7 Merchant Support Phone Operational
Support backup (+31 85 303 52 15) Operational
Boarding & Care (+31 88 88 666 47) Operational
Docs.pay.nl Operational
Developer Portal Operational
www.Pay.nl (frontpage) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 4, 2026

No incidents reported today.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

Resolved - The payouts have been processed instantly. This incident has been resolved
Sep 24, 21:20 CEST
Identified - Rabobank has been experiencing issues since approximately **17:00**, impacting the availability of both **iDEAL and Pay by Bank**. Rabobank customers may experience failed or delayed transactions when making payments.

Since approximately 18:30, we have seen improvements in the availability and processing of payments. However, the situation is **not yet fully stable**, and intermittent issues may still occur.

We are continuing to monitor the situation closely.

Sep 24, 19:24 CEST
Investigating - Due to an outage at Rabobank, instant payments are currently unavailable.
For more information, please visit: https://developer.rabobank.com/status

Sep 24, 17:03 CEST

Sep 23, 2026

No incidents reported.

Sep 22, 2026

Resolved - This incident has been resolved.
Sep 22, 09:06 CEST
Update - We are actively monitoring the situation.
Sep 22, 08:32 CEST
Identified - We are actively monitoring the situation.
Sep 22, 08:30 CEST
Monitoring - We are actively monitoring the situation.
Sep 22, 08:30 CEST
Investigating - We are currently receiving reports that transactions with ABN AMRO payment cards are being declined at physical payment terminals.

The cause is currently under investigation. At this time, the issue appears to be specifically affecting transactions with ABN AMRO payment cards.

We will update this status message as soon as more information becomes available.

See more: https://allestoringen.nl/en/status/abn-amro/

Sep 22, 08:29 CEST

Sep 21, 2026

Resolved - A limited number of domestic Mastercard POS transactions from September 12 experienced delayed processing.

The incident did not impact the processing or acceptance of the payments themselves. Transactions were successfully completed at the point of sale. The issue was limited to the subsequent submission of these transactions to Mastercard.

Domestic Mastercard POS transactions must be submitted within five days. Due to the delay, some of the affected transactions from September 12 were submitted shortly after this processing window.

All affected transactions have since been successfully recovered and processed. Merchants have received settlement of these transactions through the regular settlement process.

For some cardholders, depending on their issuing bank, the original transaction may first appear as a correction or reversal, followed by a new debit for the same transaction amount. This is an expected result of the recovery process and does not represent a duplicate charge.

The incident has been fully resolved. We have also enhanced our monitoring to detect similar processing delays at an earlier stage and prevent recurrence.

No action is required from merchants or partners.

Sep 21, 10:42 CEST

Sep 20, 2026

No incidents reported.