Pay.

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Payment processing (Transaction Gateway Units) ? Operational
90 days ago
100.0 % uptime
Today
Multicore Router: connect.pay.nl Operational
90 days ago
100.0 % uptime
Today
Multicore: achterelkebetaling.nl Operational
90 days ago
100.0 % uptime
Today
Multicore: payments.nl Operational
90 days ago
100.0 % uptime
Today
Single core: pay.nl (legacy) Operational
90 days ago
100.0 % uptime
Today
Configuration and operations (Global Management System) Operational
90 days ago
100.0 % uptime
Today
MY.pay.nl ? Operational
90 days ago
100.0 % uptime
Today
PAY.APP Operational
Transaction management ? Operational
Operational management ? Operational
Terminal management ? Operational
Registration and configuration ? Operational
Clearing and settlement Operational
90 days ago
100.0 % uptime
Today
Payment methods Operational
3DSecure for Strong Customer Authentication Operational
Alipay+ Operational
Alma Pay Operational
Apple Pay Operational
Bancontact Operational
Billink Operational
Bizum Operational
Blik Operational
Brite Operational
Card not present (Debit- & Creditcards) ? Operational
Card present (Terminal payments) ? Operational
Creditcard (Visa Mastercard) Operational
Direct Debit (SEPA incasso) Operational
iDEAL Operational
EPS Uberweisung Operational
Giftcards ? Operational
Google Pay Operational
Instore Payments Operational
In3 Operational
iDIN Operational
Instant SEPA payments Operational
Klarna Operational
Klarna Pay in Full Operational
Maestro Operational
MB Way Operational
MobilePay Operational
Mondu Operational
Multibanco Operational
Pay by phone ? Operational
Przelewy24 Operational
Payconiq Operational
PayPal Operational
Paysafecard Operational
Riverty Operational
S(ICT) payouts and refunds Operational
Satispay Operational
Sofortbanking Operational
SprayPay Operational
Trustly Operational
Twint Operational
Vipps Operational
WeChat Pay Operational
WERO Operational
Support, communication and information Operational
Support Ticket Center Operational
Support phone (+31 88 88 666 22) Operational
Support chat Operational
24/7 Merchant Support Phone Operational
Support backup (+31 85 303 52 15) Operational
Boarding & Care (+31 88 88 666 47) Operational
Docs.pay.nl Operational
Developer Portal Operational
www.Pay.nl (frontpage) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 12, 2025

No incidents reported today.

Nov 11, 2025
Incident: Klarna Pay in Full
Resolved - All affected merchants have been informed about Klarna's revised policy regarding the payment option Klarna Pay in Full.
Nov 11, 09:38 CET
Investigating - At this moment there are issues with processing transactions via the payment method Klarna Pay in Full. We are in contact with Klarna to investigate this issue.
Nov 5, 09:21 CET
Nov 10, 2025
External incident: iDEAL Rabobank, ING, ASN, Knab, Regiobank and Triodos
Resolved - This incident was resolved. Availability is back to normal.
Nov 10, 12:31 CET
Investigating - Due to a disruption, iDEAL transactions cannot currently be processed via either Rabobank, ING, ASN, Knab, Regiobank and Triodos. See https://availability.ideal.nl/ for more information.
Nov 10, 12:08 CET
External incident: Rabobank
Resolved - This incident has been resolved.
Nov 10, 09:49 CET
Monitoring - Payouts are being successfully processed again, we will continue to monitor.
Nov 10, 09:44 CET
Investigating - Rabobank reports issues with processing S(ICT) payouts and refunds, which have not been processed since 07:41 CEST.
More information: https://developer.rabobank.com/status
Nov 10, 09:29 CET
Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025
External incident: Rabobank and ING
Resolved - This incident was resolved. Availability is back to normal.
Nov 5, 11:25 CET
Investigating - Due to a disruption, iDEAL transactions cannot currently be processed via either Rabobank or ING. See https://availability.ideal.nl/ for more information.
Nov 5, 11:12 CET
Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025
Partial Outage — Instant Payouts and Refunds
Resolved - The issue affecting instant payouts and instant refunds has been resolved.
Our payment supplier has restored full service, and all systems are now operating normally.

We will continue to monitor the service to ensure stability.
Thank you for your patience.
Nov 2, 14:23 CET
Update - While the issue with our payment supplier continues to affect instant payouts and instant refunds, pending payments will still be processed on Monday, November 3, using our fallback processing method.

Instant functionality remains unavailable at this time. We will continue to monitor the situation and provide further updates as soon as the supplier has restored full service.

We apologize for the ongoing inconvenience and appreciate your patience and understanding.
Nov 2, 12:22 CET
Update - Our supplier has indicated that the expected resolution date is Monday, November 3.
Nov 2, 09:47 CET
Investigating - We are currently experiencing an issue with our payment supplier that affects the processing of instant payouts and instant refunds.
Some transactions may not be processed successfully at this time.

The root cause has been traced to our payment supplier. As this lies outside our infrastructure, we are monitoring the situation and will update this page once the supplier restores full functionality.

We apologize for the inconvenience and appreciate your understanding.
Nov 1, 19:32 CET
Nov 1, 2025
Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

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