Pay.

All Systems Operational

Payment processing (Transaction Gateway Units) Operational
90 days ago
100.0 % uptime
Today
Multicore Router: connect.pay.nl Operational
90 days ago
100.0 % uptime
Today
Multicore: achterelkebetaling.nl Operational
90 days ago
100.0 % uptime
Today
Multicore: payments.nl Operational
90 days ago
100.0 % uptime
Today
Single core: pay.nl (legacy) Operational
90 days ago
100.0 % uptime
Today
Configuration and operations (Global Management System) Operational
90 days ago
100.0 % uptime
Today
MY.pay.nl Operational
90 days ago
100.0 % uptime
Today
PAY.APP Operational
Transaction management Operational
Operational management Operational
Terminal management Operational
Registration and configuration Operational
Clearing and settlement Operational
90 days ago
100.0 % uptime
Today
Payment methods Operational
3DSecure for Strong Customer Authentication Operational
Alipay+ Operational
Alma Pay Operational
Apple Pay Operational
Bancontact Operational
Billink Operational
Bizum Operational
Blik Operational
Brite Operational
Card not present (Debit- & Creditcards) Operational
Card present (Terminal payments) Operational
Creditcard (Visa Mastercard) Operational
Direct Debit (SEPA incasso) Operational
iDEAL Operational
EPS Uberweisung Operational
Giftcards Operational
Google Pay Operational
Instore Payments Operational
In3 Operational
iDIN Operational
Instant SEPA payments Operational
Klarna Operational
Klarna Pay in Full Operational
Maestro Operational
MB Way Operational
MobilePay Operational
Mondu Operational
Multibanco Operational
Pay by phone Operational
Przelewy24 Operational
Payconiq Operational
PayPal Operational
Paysafecard Operational
Riverty Operational
S(ICT) payouts and refunds Operational
Satispay Operational
Sofortbanking Operational
SprayPay Operational
Trustly Operational
Twint Operational
Vipps Operational
WeChat Pay Operational
WERO Operational
Support, communication and information Operational
Support Ticket Center Operational
Support phone (+31 88 88 666 22) Operational
Support chat Operational
24/7 Merchant Support Phone Operational
Support backup (+31 85 303 52 15) Operational
Boarding & Care (+31 88 88 666 47) Operational
Docs.pay.nl Operational
Developer Portal Operational
www.Pay.nl (frontpage) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled: PIN infrastructure migration Sep 1, 2026 07:00-09:00 CEST

We will be gradually migrating PIN payment traffic to our new infrastructure. The full migration is scheduled for September 1st.

No service impact or downtime is expected during this migration.

Action required before September 1st;

Please review your current POS integration and confirm that your implementation is in line with our latest integration guidelines:

https://developer.pay.nl/docs/pos-integration-guide

We strongly recommend completing this review before September 1st to ensure your integration continues to operate correctly after the migration.

If you have any questions or require assistance, please contact support@pay.nl.

We will provide further updates as the migration progresses.

Posted on Aug 14, 2026 - 09:44 CEST

Aug 20, 2026

No incidents reported today.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

Resolved - The issue affecting Mastercard payments has been resolved. Since 07:36, transaction success rates have returned to normal and remained stable.

We will continue to monitor Mastercard payment traffic closely.

Aug 15, 07:57 CEST
Update - We are seeing an improvement in Mastercard payment traffic, with transaction success rates recovering.
We will continue to monitor the situation and provide further updates if necessary.

Aug 15, 07:45 CEST
Investigating - Since approximately 06:00 this morning, we have been experiencing a disruption affecting some Mastercard transactions. As a result, some Mastercard payments may be declined or may not be completed successfully.

The disruption appears to be external to our platform.

We will provide an update as soon as more information becomes available.

We apologize for any inconvenience this may cause.

Aug 15, 07:43 CEST

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.