Incident ING Bank

Incident Report for PAY.

Resolved

The incident has been resolved. Payments via ING bank are being processed again.

Posted Feb 01, 2023 - 22:27 CET

Update

https://availability.ideal.nl/ indicates a recovery of service. We are continueing to monitor this.

Posted Feb 01, 2023 - 22:17 CET

Monitoring

ING has a major outage. Cardholders can still pay via Card Pressent Transactions instore. Also ApplePay & google Wallet Paymenrs seems not affected.

iDEAL, Payment Initiation services and banktransfers are unavailable.
https://allestoringen.nl/storing/ing/

Posted Feb 01, 2023 - 21:08 CET

Investigating

From 10:04 we noticed a conversion drop on iDEAL payments via the ING Bank. At this moment transactions cannot be processed via ING. For more information visit https://availability.ideal.nl/History?bank=ING

Posted Feb 01, 2023 - 10:48 CET

This incident affected: Payments methods (iDEAL).